Privacy policy
Important Note: In case of doubt, only the original German version (Datenschutzerklärung) is valid.
Name and contact of the responsible party according to article 4 paragraph 7 DSGVO
HANSKRUCHEN GmbH
Schuckertstrasse 3
48153 Münster
Germany
Phone: +49 251 14120–0
Fax: +49 251 14120–15
E‑mail: info@naturdaunen.de
Security and protection of your personal data
We consider it our primary responsibility to maintain the confidentiality of the personal information you provide and to protect it from unauthorized access. Therefore, we apply the utmost care and state-of-the-art security standards to ensure maximum protection of your personal data.
As a company under private law, we are subject to the provisions of the European General Data Protection Regulation (DSGVO) and the regulations of the Federal Data Protection Act (BDSG). We have taken technical and organizational measures to ensure that the regulations on data protection are observed both by us and by our external service providers.
Definitions
The legislator requires that personal data is processed lawfully, fairly and in a way that is comprehensible to the data subject (“lawfulness, fairness, transparency”). To ensure this, we inform you about the individual legal definitions that are also used in this privacy policy:
1. Personal Data
“Personal data” shall mean any information related to an identified or identifiable natural person (hereinafter referred to as “data subject”); an identifiable person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, a location data, an online identifier, or one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person.
2. Processing
“Processing” means any operation or set of operations, performed upon personal data, whether or not by automatic means, such as collection, recording, organization, filing, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or combination, restriction, erasure or destruction.
3. Restriction of processing
“Restriction of processing” means the marking of stored personal data with the aim of restricting their future processing.
4. Profiling
“Profiling” means any automated processing of personal data by using it to evaluate certain personal aspects relating to a natural person, in particular with a view to analyzing or predicting aspects relating to the performance of work, economic situation, health, personal preferences, interests, reliability, conduct, location or movement of that natural person.
5. Pseudonymization
“Pseudonymization” means the processing of personal data in such a way that the personal data cannot be attributed to a specific data subject without the inclusion of additional information, provided that this additional information is kept separately and is subject to technical and organizational measures which ensure that the personal data cannot be attributed to an identified or identifiable natural person.
6. File System
“Filing system” means any structured collection of personal data accessible according to specific criteria, whether centralized, decentralized or organized according to functional or geographical criteria.
7. Responsible Party
“Responsible party” shall mean any natural or legal person, public authority, agency or any other body which alone or jointly with others determines the purposes and means of the processing of personal data; where the purposes and means of such processing are determined by Union or national law, provision may be made for the responsible party or for the specific criteria for his or her designation in accordance with Union or national law.
8. Order Processor
“Order Processor” means any natural or legal person, public authority, agency or other body which processes personal data on behalf of the responsible party.
9. Recipient
“Recipient” means any natural or legal person, public authority, agency or other body to whom personal data are disclosed, whether or not that person is a third party. However, authorities which may receive personal data in the context of a specific investigation task under Union or Member State law shall not be considered as recipients; the processing of such data by those authorities shall be carried out in accordance with the applicable data protection rules and in accordance with the purposes of the processing.
10. Third parties
“Third party” means any natural or legal person, public authority, agency or any other body, other than the data subject, the responsible party, the processor and the persons who, under the direct authority of the responsible party or the processor, are authorized to process the personal data
11. Consent
The data subject’s “consent” shall mean any freely given specific, informed and unequivocal expression of his or her wishes in the form of a declaration or other unequivocal affirmative act by which the data subject signifies his or her agreement to the processing of personal data relating to him or her.
Lawfulness of the processing
The processing of personal data is only lawful if there is a legal basis for the processing. Pursuant to Article 6 paragraph 1 letters a — f DSGVO, the legal basis for processing may be, in particular
- the data subject has given his or her consent to the processing of personal data concerning him or her for one or more specific purposes;
- the processing is necessary for the performance of a contract to which the data subject is party or for the implementation of pre-contractual measures taken at the request of the data subject;
- processing is necessary for the purposes of complying with a legal obligation to which the responsible party is subject;
- processing is necessary to protect the vital interests of the data subject or of another natural person;
- the processing is necessary for the performance of a task carried out in the public interest or in the exercise of official authority vested in the responsible party
- processing is necessary in order to protect the legitimate interests of the responsible party or of a third party except where such interests are overridden by the interests or fundamental rights and freedoms of the data subject which require the protection of personal data, in particular where the data subject is a child.
Information on the collection of personal data
- in the following we inform about the collection of personal data when using our website. Personal data are e.g. name, address, e‑mail addresses, user behavior.
- when contacting us by e‑mail or via a contact form, the data you provide (your e‑mail address, your name and telephone number, if applicable) will be stored by us to answer your questions. We delete the data arising in this connection after the storage is no longer necessary, or the processing is restricted if there is a legal obligation to retain data.
Collection of personal data when visiting our website
If you use the website for informational purposes only, i.e. if you do not register or otherwise provide us with information, we only collect the personal data that your browser sends to our server. If you would like to view our website, we collect the following data, which is technically necessary for us to display our website and to ensure its stability and security (legal basis is Art. 6 para. 1 p. 1 lit. f DSGVO)
- IP address
- Date and time of the request
- Time zone difference to Greenwich Mean Time (GMT)
- Content of the request (concrete page)
- Access Status/HTTP Status Code
- Amount of data transferred in each case
- Website from which the request comes
- Browser
- Operating system and its interface
- Language and version of the browser software.
Use of cookies
- in addition to the data mentioned above, cookies are stored on your computer when you use our website. Cookies are small text files that are stored on your hard drive in accordance with the browser you are using, and which provide certain information to the site that sets the cookie. Cookies cannot execute programs or transfer viruses to your computer. They are used to make the website more user-friendly and effective overall.
- This website uses the following types of cookies, the scope and function of which are explained below:
- Transient cookies (see a.)
- Persistent cookies (see b.).
- transient cookies are automatically deleted when you close the browser. This includes in particular the session cookies. These store a so-called session ID, with which various requests of your browser can be assigned to the common session. This allows your computer to be recognized when you return to our website. The session cookies are deleted when you log out or close the browser.
- persistent cookies are automatically deleted after a specified period of time, which may vary depending on the cookie. You can delete the cookies in the security settings of your browser at any time.
- you can configure your browser settings according to your wishes and e.g. refuse to accept third-party cookies or all cookies. So-called “third party cookies” are cookies that were set by a third party and therefore not by the actual website on which you are currently located. We would like to point out that by deactivating cookies you may not be able to use all functions of this website.
Further functions and offers of our website
- In addition to the purely informative use of our website, we offer various services which you can use if you are interested. For this purpose, you will generally have to provide additional personal data which we use to provide the respective service and to which the aforementioned data processing principles apply.
- In some cases, we use external service providers to process your data. These have been carefully selected and commissioned by us, are bound by our instructions and are checked regularly.
- Furthermore, we may pass on your personal data to third parties if we offer campaigns, competitions, the conclusion of contracts or similar services together with partners. You will receive more detailed information on this when you provide your personal data or in the description of the offer below. (4) If our service providers or partners are based in a country outside the European Economic Area (EEA), we will inform you about the consequences of this circumstance in the description of the offer.
Rights of the person concerned
(1)Revocation of consent
If the processing of personal data is based on a granted consent, you have the right to revoke this consent at any time. Revocation of consent does not affect the lawfulness of the processing that has taken place on the basis of the consent until revocation. You can contact us at any time to exercise your right of revocation.
(2)Right to confirmation
You have the right to request confirmation from the data controller as to whether we are processing personal data concerning you. You can request such confirmation at any time by contacting us at the contact details given above.
(3)Right to information
If personal data is processed, you can request information about this personal data and about the following information at any time:
- the purposes of processing;
- the categories of personal data that are processed;
- the recipients or categories of recipients to whom the personal data have been or will be disclosed, in particular in the case of recipients in third countries or international organizations;
- if possible, the envisaged duration for which the personal data will be stored or, if this is not possible, the criteria for determining this duration;
- the existence of a right of rectification or erasure of personal data concerning you or of a right to have the processing limited by the responsible party or to object to such processing
- the existence of a right of appeal to a supervisory authority;
- if the personal data are not collected from the data subject, all available information on the origin of the data;
- the existence of automated decision-making, including profiling, in accordance with Article 22, paragraphs 1 and 4 FADP, and, at least in these cases, meaningful information about the logic involved and the scope and intended impact of such processing on the data subject. If personal data are transferred to a third country or to an international organization, you have the right to be informed of the appropriate safeguards pursuant to Article 46 FADP in connection with the transfer. We will provide a copy of the personal data that is the subject of the processing. We may charge a reasonable fee for any further copies you request of personal data on the basis of the administrative costs. If you make the request electronically, the information must be provided in a standard electronic format, unless the request states otherwise. The right to receive a copy in accordance with paragraph 3 shall not prejudice the rights and freedoms of other persons.
(4) Right to correction
You have the right to demand that we correct any incorrect personal data concerning you without delay. Taking into account the purposes of the processing, you have the right to request the completion of incomplete personal data, also by means of a supplementary declaration.
(5) Right to deletion (“Right to be forgotten”)
You have the right to demand that the person responsible for the data be immediately deleted, and we are obliged to delete personal data immediately if one of the following reasons applies:
- the personal data is no longer necessary for the purposes for which it was collected or otherwise processed
- the data subject withdraws the consent on which the processing was based pursuant to Article 6 paragraph 1 letter a or Article 9 paragraph 2 letter a FADP and there is no other legal basis for the processing.
- the data subject lodges an objection to the processing pursuant to Article 21(1) FADP and there are no overriding legitimate reasons for the processing, or the data subject lodges an objection to the processing pursuant to Article 21(2) FADP.
- the personal data have been processed unlawfully.
- deletion of the personal data is necessary to comply with a legal obligation under Union law or the law of the Member States to which the responsible party is subject
- the personal data has been collected in relation to information society services offered in accordance with Article 8(1) of the DPA If the responsible party has made the personal data public and is obliged to delete them pursuant to paragraph 1, he shall take reasonable measures, including technical measures, taking into account the available technology and the implementation costs, to inform data controllers who process the personal data that a data subject has requested that all links to such personal data or copies or replications of such personal data be deleted. The right of cancellation (“right to be forgotten”) does not apply insofar as the processing is necessary:
- to exercise the right to freedom of expression and information;
- to comply with a legal obligation to which the processing relates under Union or national law to which the responsible party is subject, or to perform a task carried out in the public interest or in the exercise of official authority vested in the responsible party;
- for reasons of public interest relating to public health pursuant to Article 9(2)(h) and (i) and Article 9(3) of the DPA;
- for archival, scientific or historical research purposes in the public interest or for statistical purposes pursuant to Article 89 paragraph 1 FADP, insofar as the right referred to in paragraph 1 is likely to make the attainment of the objectives of such processing impossible or seriously hamper it, or
- to assert, exercise or defend legal claims.
(6) Right to restrict processing
You have the right to ask us to limit the processing of your personal data if one of the following conditions is met:
- the accuracy of the personal data is disputed by the data subject, for a period of time that allows the responsible party to verify the accuracy of the personal data
- the processing is unlawful and the data subject refuses the deletion of the personal data and instead requests the restriction of the use of the personal data
- the responsible party no longer needs the personal data for the purposes of the processing, but the data subject needs them in order to exercise, exercise or defend legal claims; or
- the data subject has lodged an objection to the processing pursuant to Article 21 (1) DPA as long as it is not yet clear whether the legitimate reasons of the responsible party outweigh those of the data subject. If processing has been restricted in accordance with the above conditions, such personal data — apart from being stored — shall be processed only with the consent of the data subject or for the purpose of asserting, exercising or defending legal claims or protecting the rights of another natural or legal person or on grounds of an important public interest of the Union or of a Member State. In order to exercise the right to limit the processing, the data subject may at any time contact us at the contact details given above.
(7) Right to data transferability
You have the right to receive the personal data concerning you that you have provided us in a structured, common and machine-readable format and you have the right to transfer this data to another person in charge without interference from the person in charge to whom the personal data was provided, provided that:
- the processing is based on a consent pursuant to Article 6 paragraph 1 letter a or Article 9 paragraph 2 letter a or on a contract pursuant to Article 6 paragraph 1 letter b DSGVO and
- the processing is carried out using automated procedures.
When exercising the right to transfer data in accordance with paragraph 1, you have the right to obtain that personal data be transferred directly from one responsible party to another responsible party, insofar as this is technically feasible. Exercising the right to data transferability does not affect the right to deletion (“right to be forgotten”). This right shall not apply to processing necessary for the performance of a task carried out in the public interest or in the exercise of official authority vested in the responsible party.
(8) Right of objection
You have the right to object at any time, for reasons arising from your particular situation, to the processing of personal data concerning you that is carried out on the basis of Article 6 paragraph 1 letters e or f FADP, including profiling based on these provisions. The responsible party no longer processes the personal data unless he can demonstrate compelling reasons for processing that are worthy of protection, which outweigh the interests, rights and freedoms of the data subject, or unless the processing serves to assert, exercise or defend legal claims.
Where personal data are processed for the purpose of direct marketing, you have the right to object at any time to the processing of personal data relating to you for the purpose of such marketing, including profiling, where it is linked to such direct marketing. If you object to processing for the purposes of direct marketing, your personal data will no longer be processed for those purposes.
In the context of the use of information society services, and notwithstanding Directive 2002/58/EC, you may exercise your right of objection by means of automated procedures using technical specifications.
You have the right to object, on grounds relating to your particular situation, to the processing of personal data concerning you for the purposes of scientific or historical research or for statistical purposes, as referred to in Article 89(1), except where such processing is necessary for the performance of a task carried out in the public interest. You may exercise your right of objection at any time by contacting the data controller concerned.
(9) Automated decisions in individual cases including profiling
You have the right not to be subject to a decision based solely on automated processing — including profiling — which has legal effect on you or which significantly affects you in a similar way. This shall not apply if the decision:
- is necessary for the conclusion or performance of a contract between the data subject and the responsible party
- is authorized by Union law or by the law of the Member States to which the responsible party is subject and that law contains adequate measures to safeguard the rights and freedoms and legitimate interests of the data subject; or
- with the express consent of the person concerned.
The responsible party shall take appropriate measures to safeguard the rights and freedoms and legitimate interests of the data subject, which shall include at least the right to obtain the intervention of a person from the responsible party, to express his point of view and to challenge the decision.
The data subject may exercise this right at any time by contacting the data controller.
(10) Right to appeal to a supervisory authority
They shall also have, without prejudice to any other administrative or judicial remedy, the right to complain to a supervisory authority, in particular in the Member State in which they are resident, in their place of employment or in the place where the alleged infringement occurred, if the data subject considers that the processing of personal data relating to him or her is being carried out in breach of this Regulation.
(11) Right to an effective judicial remedy
Without prejudice to any available administrative or extrajudicial remedy, including the right to appeal to a supervisory authority pursuant to Article 77 of the DPA, you have the right to an effective judicial remedy if it considers that your rights under this Regulation have been infringed as a result of the processing of your personal data contrary to this Regulation.
Analysis tools and advertising
Google Analytics
This website uses functions of the web analysis service Google Analytics. The provider is Google Ireland Limited (“Google”), Gordon House, Barrow Street, Dublin 4, Ireland.
Google Analytics uses so-called “cookies”. These are text files which are stored on your computer and which enable an analysis of your use of the website. The information generated by the cookie about your use of this website is usually transferred to a Google server in the USA and stored there.
The storage of Google Analytics cookies and the use of this analysis tool are based on Art. 6 para. 1 lit. f DSGVO. The website operator has a legitimate interest in the analysis of user behavior in order to optimize both his website and his advertising. If a corresponding consent has been requested (e.g. consent to the storage of cookies), the processing is carried out exclusively on the basis of Art. 6 para. 1 lit. a DSGVO; the consent can be revoked at any time.
IP Anonymization
We have activated the IP anonymization function on this website. This means that your IP address will be truncated by Google within member states of the European Union or in other signatory states to the Agreement on the European Economic Area before it is transmitted to the USA. Only in exceptional cases will the full IP address be transferred to a Google server in the USA and shortened there. On behalf of the operator of this website, Google will use this information to evaluate your use of the website, to compile reports on the website activities and to provide further services to the website operator in connection with the use of the website and the Internet. The IP address transmitted by your browser within the scope of Google Analytics is not combined with other data from Google.
Browser Plugin
You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website. You can also prevent the collection of data generated by the cookie and related to your use of the website (including your IP address) to Google and the processing of this data by Google by downloading and installing the browser plugin available under the following link: https://tools.google.com/dlpage/gaoptout?hl=de.
Objection to data collection
You can prevent the collection of your data by Google Analytics by clicking on the following link An opt-out cookie will be set to prevent the collection of your information on future visits to this site: Disable Google Analytics.
For more information on how Google Analytics handles user data, please see the Google privacy policy: https://support.google.com/analytics/answer/6004245?hl=de.
Order processing
We have concluded a contract with Google for order processing and fully implement the strict requirements of the German data protection authorities when using Google Analytics.
Demographic characteristics in Google Analytics
This website uses the “demographic features” feature of Google Analytics. This allows reports to be generated that contain information about the age, gender and interests of the site visitors. This data comes from interest-based advertising by Google as well as from visitor data from third parties. This data cannot be assigned to a specific person. You can disable this feature at any time in the ad settings in your Google Account or generally prohibit the collection of your data by Google Analytics as described in the “Opting out of data collection” section.
Storage period
User and event-level data stored at Google that is linked to cookies, user IDs (e.g., User ID) or advertising IDs (e.g., DoubleClick cookies, Android advertising ID) is anonymized or deleted after 14 months. Details can be found under the following link: https://support.google.com/analytics/answer/7667196?hl=de
Newsletter
Newsletter data
If you would like to receive the newsletter offered on the website, we need an e‑mail address from you as well as information that allows us to verify that you are the owner of the e‑mail address provided and that you agree to receive the newsletter. Further data will not be collected or only on a voluntary basis. We use these data exclusively for sending the requested information and do not pass them on to third parties.
The processing of the data entered in the newsletter registration form is based exclusively on your consent (Art. 6 para. 1 lit. a DSGVO). You can revoke your consent to the storage of the data, the e‑mail address as well as its use for sending the newsletter at any time, e.g. via the “unsubscribe” link in the newsletter. The legality of the data processing operations already carried out remains unaffected by the revocation.
The data you have provided us with for the purpose of subscribing to the newsletter will be stored by us or the newsletter service provider until you unsubscribe from the newsletter and deleted from the newsletter distribution list after you have cancelled your subscription. Data that has been stored by us for other purposes remains unaffected.
After you have been removed from the newsletter distribution list, your e‑mail address may be stored in a blacklist by us or the newsletter service provider to prevent future mailings. The data from the blacklist will only be used for this purpose and will not be merged with other data. This serves both your interest and our interest in compliance with the legal requirements when sending newsletters (legitimate interest in the sense of Art. 6 para. 1 lit. f DSGVO). The storage in the blacklist is not limited in time. You can object to the storage if your interests outweigh our legitimate interest.
MailChimp
This website uses the services of MailChimp for sending newsletters. Provider is the Rocket Science Group LLC, 675 Ponce De Leon Ave NE, Suite 5000, Atlanta, GA 30308, USA.
MailChimp is a service that can be used to organize and analyze the sending of newsletters. If you enter data for the purpose of receiving newsletters (e.g. e‑mail address), this data is stored on MailChimp servers in the USA.
MailChimp is certified according to the “EU-US-Privacy-Shield”. The “Privacy-Shield” is an agreement between the European Union (EU) and the USA, which is intended to ensure compliance with European data protection standards in the USA.
With the help of MailChimp we can analyze our newsletter campaigns. When you open an e‑mail sent with MailChimp, a file contained in the e‑mail (so-called web-beacon) connects to the servers of MailChimp in the USA. This way it can be determined whether a newsletter message was opened and which links were clicked on, if any. Technical information is also collected (e.g. time of retrieval, IP address, browser type and operating system). This information cannot be assigned to the respective newsletter recipient. It is used exclusively for statistical analysis of newsletter campaigns. The results of these analyses can be used to better adapt future newsletters to the interests of the recipients.
If you do not want to receive analysis by MailChimp, you must unsubscribe from the newsletter. For this purpose we provide a link in every newsletter message. You can also unsubscribe directly on the website.
The data processing is based on your consent (Art. 6 para. 1 lit. a DSGVO). You can revoke this consent at any time by unsubscribing the newsletter. The legality of the data processing operations that have already taken place remains unaffected by the revocation.
The data you have provided us with for the purpose of subscribing to the newsletter will be stored by us or the newsletter service provider until you unsubscribe from the newsletter and deleted from the newsletter distribution list after you have cancelled your subscription. Data that has been stored by us for other purposes remains unaffected.
After you have been removed from the newsletter distribution list, your e‑mail address may be stored in a blacklist by us or the newsletter service provider to prevent future mailings. The data from the blacklist will only be used for this purpose and will not be merged with other data. This serves both your interest and our interest in compliance with the legal requirements when sending newsletters (legitimate interest in the sense of Art. 6 para. 1 lit. f DSGVO). The storage in the blacklist is not limited in time. You can object to the storage if your interests outweigh our legitimate interest.
You can find more details in the privacy policy of MailChimp at: https://mailchimp.com/legal/terms/.
Conclusion of a Data-Processing-Agreement
We have signed a so-called “Data-Processing-Agreement” with MailChimp, in which we commit MailChimp to protect the data of our customers and not to pass them on to third parties.
Contact
HANSKRUCHEN GmbH
Schuckertstrasse 3
48153 Münster
Germany
Phone: +49 251 14120–0
Fax: +49 251 14120–15
E‑Mail: sales@hanskruchen.de
Mon — Fri 8:00 — 17:00
Do you have any questions or are you looking for a regional retailer of our products? Would you like some advice on how to find the right down product for you? Then get in touch with us.